Technical Support and Maintenance for Your Website
CréArt provides hosting, maintenance and technical support for your site after launch, so it stays fast and secure.
A Website That Stays Fast and Secure
Security
Security updates and best practices applied on an ongoing basis.
Regular Updates
Your site stays technically up to date through monthly follow-up.
Ongoing Performance
Cloud hosting optimized for speed and reliability.
Responsive Support
A team available to respond to your technical requests.
Transparent Tracking
A monthly report on the state of your website.
Our Support Services
Hosting + Management
High-performance hosting and complete management of your web infrastructure.
Website Maintenance
Monthly maintenance to keep your site up to date and running smoothly.
Technical Support
Priority technical support for your team and systems.
Web Hosting
High-performance cloud hosting with an SSL certificate, daily backups, continuous monitoring and security updates.
Maintenance and Evolution
Monthly updates to your site (CMS, plugins), bug fixes, security audits, performance optimization and a detailed monthly report.
Dedicated Technical Support
Priority access to our team for your technical requests, by ticket, email or phone, with regular follow-up.
Our Support Approach
Onboarding
Bringing your site into our technical follow-up.
Continuous Monitoring
Tracking your site's uptime and performance.
Scheduled Maintenance
Updates and fixes applied on a regular basis.
Responsive Support
Handling your technical requests.
Reporting
A regular report on the state of your website.
Technologies
Why Work With CréArt?
One Team for Hosting and Support
Hosting, maintenance and technical support handled by the same team.
Regular Security Updates
Your site stays protected through ongoing follow-up.
Transparent Monthly Report
You receive a regular status report on the upkeep of your site.
Responsive Technical Support
Our Technical Support service offers a response within 4 hours.
Continuity With Your Web Development
Support connects naturally with our web development services.
Frequently Asked Questions
What is included in hosting?+
Hosting includes cloud hosting, an SSL certificate, daily backups, continuous monitoring and security updates.
How often is my site updated?+
Our maintenance service includes monthly CMS and plugin updates, along with regular security audits.
What does technical support cover?+
Our Technical Support service offers priority access by ticket, email and phone, with a response within 4 hours and monthly changes included.
Do you provide backups of my site?+
Yes, daily backups are included in our hosting offer.
Can I evolve my site after launch?+
Yes, our maintenance and technical support services allow your site to evolve over time.
Is support available by phone?+
Yes, our Technical Support service includes access by email and phone.